DeliveryTerms
Information about shipping costs, island delivery and special delivery areas.
Delivery partner
Vagabundo d.o.o. cooperates with GLS Croatia as its delivery partner.
Delivery is available within the Republic of Croatia to the address provided by the Customer when placing the order. The Customer is responsible for the accuracy of all delivery information.
Parcels are delivered on working days according to the courier's schedule and conditions. Delivery is made to the first accessible point, usually the entrance of the house or building.
Shipping costs
| Cart value incl. VAT | Shipping fee |
|---|---|
| up to €30.00 | €8.00 |
| €30.01 – €70.00 | €6.50 |
| €70.01 – €100.00 | €4.50 |
| €100.01 – €120.00 | €2.50 |
| from €120.01 | FREE |
| Cash on delivery | + €1.50 |
| Special delivery areas | + €10.00 |
For islands covered by the GLS regular delivery network, no additional island surcharge is charged.
Cash on delivery
A fee of €1.50 per order is charged when cash on delivery is selected as the payment method.
Island delivery – GLS own delivery network
GLS delivers to the following islands and areas with its own vehicles every working day, except in extraordinary circumstances such as severe weather conditions or ferry service interruptions.
| Island / area | Delivery days |
|---|---|
| Krk | Monday – Friday |
| Cres | Monday – Friday |
| Lošinj | Monday – Friday |
| Rab | Monday – Friday |
| Murter | Monday – Friday |
| Korčula | Monday – Friday |
| Pelješac | Monday – Friday |
| Vir | Monday – Friday |
| Pag | Monday – Friday |
| Hvar | Monday – Friday |
| Brač | Monday – Friday |
| Vis | Monday – Friday |
| Pašman | Monday – Friday |
| Ugljan | Monday – Friday |
Special delivery areas
For destinations not covered by the GLS own delivery network, delivery is performed in cooperation with Hrvatska pošta (Croatian Post).
A €10.00 surcharge per shipment applies to these destinations.
| Postal code | Places |
|---|---|
| 20221 | Koločep |
| 20222 | Lopud |
| 20223 | Suđurađ, Šipanska Luka |
| 20224 | Korita, Prožura, Prožurska Luka, Maranovići, Okuklje, Saplunara |
| 20225 | Babino Polje, Blato, Kozarica, Sobra, Ropa |
| 20226 | Babine Kuće, Polače, Velika Loza, Pomena, Pristanište, Soline, Goveđari, Njivice, Tatinica |
| 20290 | Skrivena Luka, Lastovo, Zaklopatica, Glavat, Sušac, Uble, Pasadur |
| 21225 | Drvenik Mali, Drvenik Veliki |
| 21430 | Donje Selo, Srednje Selo, Maslinica, Rogač, Grohote |
| 21432 | Stomorska, Gornje Selo, Nečujam |
| 22232 | Zlarin |
| 22233 | Prvić Luka |
| 22234 | Prvić Šepurine |
| 22235 | Kaprije |
| 22236 | Žirje |
| 23281 | Zaglav, Sali |
| 23282 | Luka, Žman |
| 23283 | Rava |
| 23284 | Mali Iž, Veli Iž |
| 23285 | Brbinj, Savar |
| 23286 | Božava, Dragove, Zverinac |
| 23287 | Veli Rat, Polje, Verunić, Soline |
| 23291 | Sestrunj, Zverinac, Rivanj |
| 23292 | Brgulje, Zapuntel, Molat |
| 23293 | Ist |
| 23294 | Premuda |
| 23295 | Silba |
| 23296 | Olib |
| 51552 | Ilovik |
| 51561 | Susak |
| 51562 | Unije |
Restrictions for special delivery areas
- maximum parcel weight: 10 kg
- maximum parcel length: 1.5 m
- maximum parcel girth: 3 m
- transit time: 48 – 168 hours
- additional services are not available, except cash on delivery
Delivery time
Orders are processed and handed over to the courier as soon as possible. Delivery time depends on the destination, courier schedule and product availability.
For special delivery areas, the expected transit time is 48 – 168 hours.
Delivery times are indicative and may be extended due to public holidays, non-working days, severe weather conditions, ferry service interruptions, increased parcel volumes or other circumstances beyond the control of Vagabundo d.o.o.
Delivery notifications and parcel receipt
The Customer must provide a valid mobile phone number and e-mail address in order to receive delivery notifications.
When receiving the parcel, we recommend checking the external condition of the package. Any visible damage should be reported immediately to the courier and to Vagabundo d.o.o.
Failed delivery and unclaimed shipments
If delivery is not possible due to an incorrect address, incorrect contact details, recipient unavailability or another reason attributable to the Customer, the courier will proceed according to its delivery rules.
If the Customer unjustifiably refuses to accept a properly dispatched order, or if the parcel is returned for reasons attributable to the Customer, Vagabundo d.o.o. reserves the right to request reimbursement of the actual shipping and return costs incurred.
Additional information
If an order cannot be shipped under standard delivery conditions due to its weight, dimensions, quantity of goods or delivery destination, Vagabundo d.o.o. will contact the Customer to arrange an appropriate delivery solution.